ABOUT US
From a Home-Based Startup to a National Security & Networking Distributor
Request Trade Pricing
New or existing account, get pricing for your business.
Technical Support
Configuration help, RMA, or provide a solution for your need
General Enquiry
Anything else, we’ll point you the right way.
Give us a call to set up your Trade account. Call us on (03) 9701 0976 or email us on sales@secuwatch.com.au.
ABOUT US
Build on demand
JJ SecuWatch is proud to be an Australian owned national distributor of professional surveillance system equipment. Our CEO, Jerry Chung, founded the company as a small home-based business in 2006. Strong customer demand fuelled quick growth from the very beginning. Before long, the business opened its first warehouse and showroom in Mount Waverley, and growth continued steadily from there.
Loyal customers across Australia soon created demand for interstate expansion. After opening two additional warehouse and showroom locations in Melbourne, we expanded into Sydney in 2019. Because revenue and customer demand have both grown consistently, we continue to plan further expansion for the future.
Today, JJ SecuWatch is one of the largest and most recognised distributors of professional surveillance equipment in Australia. With over 20 years of experience, we do more than supply contemporary products. We also aim to deliver reliable, innovative solutions that meet our clients’ needs. This keeps us at the forefront of technical expertise nationwide. Our customer base includes a large network of CCTV installers, system integrators, and businesses of every size. Other distributors across the industry also rely on us.
As a certified distributor of Hikvision and Ruijie products, we were recently appointed authorised distributor of the entire HiLook range. With a dedicated team and three branches across Australia, we support customers locally and nationally.
NATIONAL BRANCH NETWORK
Stock on the ground, not just a head office
JJ Secuwatch operates three branches across Australia, with dedicated showrooms in Melbourne and Sydney. Each location holds genuine stock across our full product range. In 2021, we also extended our distribution network to reach South Australia and Western Australia. This means installers and businesses in every state get consistent local support. Because we’ve invested millions into this national network, customers can walk into a branch and see the gear in person. Our stock-on-hand approach means shorter lead times and fewer delays on your next project.
PRODUCTS AND SOLUTION
One distributor, a complete project
JJ Secuwatch has partnered with the world’s leading surveillance, security and networking brands. Because of this, we can offer solutions across IP CCTV, HD-TVI and HD-CVI systems. We also cover alarm systems, video intercom, access control and networking infrastructure. Trade customers also benefit from consistent stock and convenient ordering. Our primary partners include Hikvision, Dahua, Bosch, Ubiquiti and Ruijie. We also supply over thirty other manufacturers, so we can fulfil your total project requirements from a single source. Our satisfied customers include a large network of CCTV installers and businesses of every size.
Technical Support
A real person, every time
We aim to be at the forefront of technical expertise in Australia. Our large team of technical support staff can answer an extremely broad range of queries. Staff also bring significant product experience and strong capability in modern IP-based technologies. As a result, a knowledgeable team member is always available to answer your enquiries.
If your state’s representatives are already busy, you’ll be automatically routed to a team member elsewhere. That team member will have the knowledge to handle your enquiry.
Training
Staying current isn't optional
Security requirements keep growing more complex. Because security systems increasingly merge with traditional IT infrastructure, training has become essential. This is now a critical part of the service a good security distributor provides.
JJ Secuwatch offers dedicated training to meet this need. We run comprehensive vendor programs, including our Hikvision training course. General technology training is also available for installers who want broader skills. Few distributors invest in training like this, so it’s a genuine advantage for anyone who works with us.
Open Days
More than a sales pitch
JJ Secuwatch proudly hosts a monthly Open Day, a dedicated event for real engagement with our customers. These sessions give us the chance to have genuine conversations. They also help us understand how our customers’ businesses are progressing. We hold our customers’ opinions in the highest regard. Because of this, we’re committed to being one of the most trusted names in the security industry.
During each Open Day, we go above and beyond to create a genuinely enriching experience. Our tailored training sessions give customers practical, up-to-date knowledge on the latest security advancements. We also run exclusive promotions and put on food for the day. On top of that, customers get an up-close look at our newest product range. It’s more than an event, it’s a celebration of our customers and their success.
Open Day isn’t just about showcasing products. It’s about building lasting relationships and creating an environment where customers feel heard, appreciated, and well-supported. Join us each month as we put our customers at the heart of everything we do.
A Personal Touch
Whether you’re a multi-million-dollar enterprise or a sole trader, your business matters to us the same way. If a problem comes up, we work through it with you until it’s resolved.
Crowd control & people counting
Thermal screening terminals
Surveillance & people counting
Project solution
Facial recognition and temperature detection entry terminals
AUSTRALIAN-OWNED - OFFICIAL NATIONAL DISTRIBUTOR
A specialist wholesaler, not a big-box generalist
JJ Secuwatch is an Australian-owned wholesaler and national distributor of security and networking equipment. We work with installers, integrators, resellers and businesses who need reliable stock, honest pricing, and a supplier who actually understands the trade.
Most wholesalers make you choose a lane, CCTV or networking. We carry official national distributor status across both, so one account covers cameras, access control, intercoms, Homeautomation and network infrastructure, without juggling five different suppliers to finish one job.
